Disagreements and Conflicts causing disruptions within a team can be a big challenge for many businesses. It is so important to stay in one dialog and connected when having difficult discussions.

For most of us difficult discussions lead to conflict or disengagement, but these responses lead to a waste of energy and lost opportunities.

This webinar explores four ways to stay connected and in dialog and maximise the chance of getting what you want while building your relationships.

Outcome (Key Take Aways):

• Know how to listen better.
• Know how to empathise.
• Understand the true meaning of assertiveness.
• Know how to trigger a positive response in others and avoid triggering a negative one.