This workshop is mainly aimed at candidates who undertake a variety of warehousing, storage and logistics activities. This training is about the safe efficient collection, management, storage, handling and dispatch of goods in a warehousing environment.

COURSE CONTENT:

Introducing the Role

• Job descriptions

• The role of the storage and distribution controller

• Responsibility and accountability

Practical Skills

• Basics of warehouse/stock control

• Maintain health, security and safety in the workplace

• Hygiene & pest control

• Develop effective working relationships with colleagues

• Effective receive/distribution of goods

• Dispatch goods and materials form a warehouse environment

• Placing goods in storage and effective accessing

• Evaluating loading facilities

• Environmental support – waste management

• Packing and displaying of stock

• Colour coding stock

• Handling damaged stock

• Standards and ethics in stores

• Stock control management systems

• Stock pilferage

• Time management – meeting deadlines

Communication Skills

• Effective verbal and written communication

• Positive attitude

• Assertiveness skills

• Problem solving

Learning outcomes:

• The importance of good stock control

• Understanding stock and how it affects all departments

• Responsibility and accountability

• Control of documentation

• Access to stores, assertiveness and time management

• Receiving and despatching process

• Returns and back orders

• Storage of stock

• Standards and ethics

• Communication