Event Details
This workshop is mainly aimed at candidates who undertake a variety of warehousing, storage and logistics activities. This training is about the safe efficient collection, management, storage, handling and dispatch of goods in a warehousing environment.
COURSE CONTENT:
Introducing the Role
• Job descriptions
• The role of the storage and distribution controller
• Responsibility and accountability
Practical Skills
• Basics of warehouse/stock control
• Maintain health, security and safety in the workplace
• Hygiene & pest control
• Develop effective working relationships with colleagues
• Effective receive/distribution of goods
• Dispatch goods and materials form a warehouse environment
• Placing goods in storage and effective accessing
• Evaluating loading facilities
• Environmental support – waste management
• Packing and displaying of stock
• Colour coding stock
• Handling damaged stock
• Standards and ethics in stores
• Stock control management systems
• Stock pilferage
• Time management – meeting deadlines
Communication Skills
• Effective verbal and written communication
• Positive attitude
• Assertiveness skills
• Problem solving
Learning outcomes:
• The importance of good stock control
• Understanding stock and how it affects all departments
• Responsibility and accountability
• Control of documentation
• Access to stores, assertiveness and time management
• Receiving and despatching process
• Returns and back orders
• Storage of stock
• Standards and ethics
• Communication