Emotions can influence the way we act and react in the workplace. Good Interpersonal skills and Emotional Intelligence are the ability to recognise your behaviours, moods, and impulses, and manage them in a positive way so that you can communicate effectively, empathise with others, manage stress, overcome challenging situations, and defuse conflict. Emotional intelligence helps you understand the concepts of Human Energy to help build stronger relationships, succeed at work, and achieve career and personal goals. This dynamic training program delivers key concepts and techniques that can be immediately applied to obtain a competitive advantage.

Take Away

• The relationship between energy and productivity.
• Why managing your energy is the key to maximum productivity.
• Tools and tips to best conserve energy.
• The importance of effective and positive communication
• The urgent need to take responsibility for changing your energy patterns.
• Impact of emotional intelligence in the workplace.
• Core skills required to practice emotional intelligence.
• The art of practicing self-awareness, self-regulation, self-motivation, and empathy.
• Balancing optimism and pessimism – the cost of energy-depleting behaviours.
• Character profiling – Who are you?
• What is important to you?
• Creating a solid first impression.
• Building confidence.
• SWOT analysis.
• Dealing with the complexity of people in a team environment
• Dealing with conflict & confrontation.
• Being assertive and setting healthy boundaries
• How companies can invest in educating staff on lifestyle transformation.

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