Ginger Rogers did everything Fred Astaire did and she did it backwards and in high heels – Faith Whittlesay

Business women differ from business men in style, not it skill.

This workshop refines leadership and interpersonal skills and give you the added platform to improve your management style all round.

Course content:

Management and the Organisation

• Management objectives

• Organisational chart

• Effective delegation

• Time management

Management Functions and Roles

• Decision making

• Enforcing performance standards

• Strategic planning

• Facilitating change

• Conflict management

• Presentation and meeting skills

Human Relations

• Disciplinary process

• Recruitment and selection

• Coaching and mentoring

• Understanding team dynamics and character profiles

• Team development and rotations

• Building team relationships

Learning outcomes:

• Building Emotional Abilities – top 5 areas

• Gender comparison of strengths and weaknesses

• Practice stress resistance versus stress burn-out

• Communication and effective workshop relations

• Leadership techniques, team effectiveness & conflict management

• Critical and creative thinking skills

• Presentation and meeting skills

• Establishing networks and increasing sales

• Managing schedules – time management

• Implementing and monitoring operational plans

• Planning, implementing, managing and reviewing marketing activities